Refund Policy

Welcome to RK BAGRU

By accessing or using the RK BAGRU website, you agree to comply with and be bound by the following terms and conditions:

At RK BAGRU, customer satisfaction is our top priority. If you're not fully satisfied with your purchase, we offer the following refund policy:

Eligibility for Refunds

Refunds are only applicable for defective or damaged items. If the product is not as described or has been damaged during shipping, please contact us within 7 days of receiving the product.

Items must be returned unused and in their original packaging.

Customized or sale items are non-refundable.

How to Request a Refund To initiate a refund, please email our customer service team at [Your Contact Information] with the following details:

Order number

Photos of the damaged or defective product

Description of the issue

Processing Refunds Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7-10 business days.
Return Shipping Costs The customer is responsible for return shipping costs unless the product is defective or damaged. We recommend using a trackable shipping service or purchasing shipping insurance for returns.
Exchanges If you'd like to exchange an item for a different size or color, please contact us within 7 days of receiving your order. Exchanges are subject to product availability.